Payment methods – We accept bacs payment, cash or cheque.
Cats can be collected prior to the departure day; however, you will be charged for the total period booked.
Deposit – no deposit is required (other than at Christmas when full payment is required) however all fees must be paid upon collection of your cat prior to leaving the premises.
Rates – Our fees are on a day rate. There is no extra charge for Christmas Day, Boxing Day or New Years’ Day but full payment is required 14 days prior to your booking and is non-refundable for this period only.
Out of hours delivery/collection may incur a £30 charge.
Only cats from the same household may share a pen.
Discount – a discount of 10% will be given for bookings over 14 days. Any booking for longer than 14 days will require interim weekly payments.
Collection/Delivery Service – the service is available on a Sunday 11am-3pm by prior arrangement at a charge of £2.00 per mile (one way charge & minimum charge of £10) from/to your home or meeting point.
Booking – Please ensure you have read all the Terms and Conditions, including the medical consent form which is to be signed prior to or upon arrival.